Who We Are

Walker + Qualtrics

Walker and Qualtrics have teamed up to help hundreds of companies deliver XM results.

We accelerate your success by delivering flawless platform implementation, custom technology services, flexible CX and EX programs, and expert advisory services – all to accelerate your success.

More about Qualtrics

The CX Leader Podcast

A weekly resource for CX and XM leaders

The CX Leader Podcast with host Steve Walker provides weekly insights for business leaders to improve results by unlocking the potential of their customer experience. More than a discussion of CX topics, the podcast focuses on ways CX professionals can develop the right skills and ideas to be effective leaders in their organizations.

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Our History

80+ years of experience

Who would have thought that an innovative, opportunistic young woman conducting door-to-door surveys in 1939 could establish a trail-blazing market research firm that would evolve into a leading experience management services firm? That’s just part of our story. A company doesn’t stay in business for as long as we have without having relevant solutions, innovative approaches and loyal clients. We’re proud of our past but are more eager about what we’ll accomplish for our clients in the future.

Work with Walker and we think you see a difference – a company grounded in solid values and invested in the success of our clients.