Walker – Next-level XM, CX and EX
Leading Qualtrics Strategic Partner
Walker is a Qualtrics-certified full-service Experience Management (XM) firm.
Our team of experts provides technology implementation, end-to-end managed services, and expert strategic consulting – all to deliver better results for our clients.
Our Approach
We meet you where you’re at
Wherever you are on your experience management journey, we help you get to the next level with best tools and the practical know-how that comes from decades of driving results for our clients.
Our work speaks for itself
Engagements
satisfaction
deliverables
expertise
96% of Walker clients say we care about our clients:
“The team was poetry in motion. Everyone was focused on the outcome, but never shortcut attention to detail and strategy. We are incredibly grateful for all that our team did to help us.”
“I appreciate the support, professionalism and flexibility Walker provides. They have been a great team to partner with over the years.”
“The Walker team is proactive, innovative, and always ready to pick up with us a new challenge. I appreciate shared knowledge, expertise, and openness to develop new solutions. It is a pleasure to work with you.”
Thought Leadership:
CX Now: Eight Themes Driving CX Evolution
Working with our partner Qualtrics and with input from more than 50 CX leaders, Walker explored the most important topics affecting customer experience today. Several clear themes emerged, each explored in Walker’s new publication, “CX Now: Eight Themes Driving CX Evolution.”
Careers
Become part of an innovative, award-winning organization that’s combining cutting-edge technology with industry-leading research capabilities to create something new. Enjoy the benefits of a fun, positive, and dynamic work environment that encourages creativity and rewards results.
For CX Leaders
The CX Leader Newsletter is a weekly publication from Walker, providing CX leaders with content to help them bring their CX programs to the next level.
More than a discussion of CX topics, The CX Leader Podcast is a weekly source if insights focusing on ways CX professionals can develop the right skills and ideas to be effective leaders in their organizations.
The Host
Steve Walker is the host of The CX Leader Podcast. Steve is chairman and CEO of Walker.
Contact Us
Give us some information and we’ll talk more about how Walker can help take your experience management to the next level.
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