Don’t you wish you could be a fly on the wall after one of your presentations? It’s common after a presentation that people will tell you, “Nice job” or “Good stuff.” But what did they really think? Did they find it valuable? More importantly, did you have the desired impact to effectively transform the way they think and the way they act?
Tag: habits
Download our newest resources for XM Leaders:
Weekly resources to help customer experience professionals take their CX programs to the next level.