At Walker, we harness the power of AI to deliver unparalleled insights and value. By leveraging the latest AI-driven solutions, we help our clients discover actionable insights into their customer’s behaviors, anticipate their needs, optimize interactions, and build lasting relationships with their customers. Together, we’re making experience management smarter and more effective than ever before.
Here are some resources to learn more about AI solutions in Experience Management.
Enter the AI World – or Be Left Behind
There is no shortage of current conversations about artificial intelligence (AI) – both its advantages as well as potential concerns. There are also many more unknowns than definites when it comes to the world of developing computer systems capable of performing tasks typically associated with human intelligence.
AI: Is It Hype Or Helpful?
Sara Walker welcomes James Scutt, a principle XM strategist at the Qualtrics XM Institute for a look at what their 2023 Global Consumer Study reveals about consumer channel preferences. Read the show notes on this episode.
Can AI Save Customer Support?
Sara Walker welcomes Jim Payne from RingCentral to discuss a recent study that highlights the pain points in customer support and how AI can help. Read the show notes on this episode.
AI: The CX Power Tool
Host Pat Gibbons welcomes back Mike Miserendino from GravityDrive for a discussion on how CX experts can use AI to improve their customer experience. Read the show notes on this episode.
Transform data into outcomes with Qualtrics AI
Qualtrics AI turns all your data into clear insights and actionable next steps, enhancing your strategic decisions, empowering every single person in your organization to take timely action, and unlocking business value.
Walker’s team of experts leverages the power of AI and the Qualtrics platform to provide technology services, end-to-end managed services, and expert strategic consulting – all to deliver better results for you.
