Walker can help you accelerate your Digital CX.
Diagnostic data from the on-going evaluation program inform what journeys need a deep dive.
Overall Site/App Experience → Persistent Feedback →
To gain deeper insights and begin making improvements on your website or app.
Site Abandonment → Cart Abandonment → Post Transaction →
Listening posts, dashboards, contextual embedded data, and smart-routing capabilities established in the earlier phases should genuinely inform decision-making processes across the organization