Join us for the Walker Forum

A question we frequently hear from Walker clients is, “What do other clients do?” It’s a fair question because everyone is interested in success stories and best practices from other CX professionals.

Introducing Walker Forums. We’re scheduling a series of virtual events where clients can learn, share, and discuss relevant CX topics with other Walker clients. CEO Steve Walker will moderate the discussion, but the focus will be on CX leaders sharing their insights.

First Topic: CX Governance

Two CX leaders from industry-leading companies will share their approach for setting up the right team and resources. We’ll discuss the best ways to establish and maintain organizational structures that facilitate appropriate decision-making and accountability.

Event Details

Date: Tuesday, March 8 at 1pm (Eastern)

Format: Zoom Meeting

Topic: CX Governance

Follow-up

Got caught-up and couldn’t attend? Here’s a recording of the event!

 

Sneak Peek Blog Post: “Governance: Building the Foundation of All Great CX Programs”

Speakers

Christine Beishline
Director of Customer Experience Insights
Freeman
Julie Elston
Global Lead, Customer Experience Innovation
Bayer Crop Science
Steve Walker, Moderator
Chairman and CEO
Walker