We help companies solve their business issues through customer-focused strategies to increase shareholder value.At Walker, we think the customer perspective is an essential element to business success. Weaving this perspective into business decisions produces more loyalty and better results. We help market-leading companies leverage the customer perspective every day. Walker Index
The Walker Index is a measure of the aggregate performance of the stock of publicly-traded Walker clients. It was established to track how Walker clients created shareholder value compared to the broader market indices. Since 1994 when we began tracking the Walker Index, companies that are interested in the loyalty of their customers and have hired Walker to help use the voice of the customer to drive business results have drastically outperformed the market. Walker uses our vast experience to develop tailored programs to address business challenges throughout each enterprise we serve – at the corporate level, within business units and functional areas, and in a variety of customer-facing departments.
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